Follow the process of a workers' compensation claim

Claim denied

If the insurer denies your workers' compensation claim (denies primary liability)

• The insurer must send you a copy of the Notice of Insurer's Primary Liability Determination form, clearly explaining the facts and reasons the insurer is using to deny your claim.
  
  
• If you disagree with the denial, you should talk with the insurance claims adjuster who is handling your claim. Read Problems with your claim (see page 4 of PDF) for information about how to resolve disputes.
  
  
• If you need help returning to work but your claim has been denied, call the department's Vocational Rehabilitation unit at (651) 284-5007 or 1-800-657-3749 and ask how you might obtain a rehabilitation consultation.
  
  
• See:  What do I do if my workers' compensation claim or wage-loss/monetary benefits are denied?

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